Please email to Legal Department directly if you have any legal complaints.
Our Legal Department Email Address: firstname.lastname@example.org
Recently, we have been receiving many inquiries and complaints in the email address listed above. Please note that this email is not for handling the following issues:
1. Pre-sale issues: product enquiry, technical support, order change and cancellation, product stock checking, shipping status checking etc.
2. After-sale issues: wrong / defective / damaged / missing item, tracking information not available, order missing etc.
For these issues, please contact us via ticket (for pre-sale issue) or RMA (for after sale issue), our representatives will help you there.