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Please email to Legal Department directly if you have any legal complaints.
Our Legal Department Email Address:

Recently, we have been receiving many inquiries and complaints in the email address listed above. Please note that this email is not for handling the following issues:

1.  Pre-sale issues: product enquiry, technical support, order change and cancellation, product stock checking, shipping status checking etc.
2.  After-sale issues: wrong / defective / damaged / missing item, tracking information not available, order missing etc.
For these issues, please contact us via ticket (for pre-sale issue) or RMA (for after sale issue), our representatives will help you there.